FAQ for Agents

An original lesson and its copies count once per student in each learning phase (programme). Repeating it in that phase is Practice Only. When a new phase starts, the same lesson can earn fresh Monthly Points again, including content copied or transferred by Admin. Earlier results stay saved. Renumbering a lesson or starting a new month alone does not create a new phase.

A wrong answer in a review-supported question schedules Mistake Practice for the next day. On a repeat day, the first wrong answer deducts 2 Monthly Points; further retries that day do not deduct again. A correct answer stops the repeat. If it stays incorrect, it returns the next day, for at most 3 repeat days and 6 points deducted in total. Getting it right after a mistake stops future repeats but does not refund that day’s deduction. Days you do not attempt the question use no repeat day and deduct no points. Dates follow Australia/Sydney time. Creative Writing is excluded.

Learn at your own pace: lessons have no overall time limit. Use Help or ask for support while learning. Admin may give you the lesson again later with Question Time to check what you remember. For a timed question, select Start Answering to begin. The countdown continues if you leave the tab, and your saved answer is submitted when time runs out. The same question timing applies in Practice, which adds no monthly points.

A Referral Agent is an adult who introduces families to Q-Study using a personal referral code. It is a referral role, separate from student accounts and country-level business partnerships.

Yes. For example, if a child’s subscription is registered under Dad’s email, Dad cannot become an Agent using that account. Mom can register as an Agent using her own different email, provided that account does not have a student subscription.

Applicants must still pass the Agent exam, be aged 18 or over, and accept the programme terms. A different family member’s account is not blocked merely because they belong to the same household.

The planned programme is for people aged 18 or over. Applicants will need to pass the Agent knowledge exam, complete their details, verify their email and accept the programme terms.

The questions use How Q-Study Works, the student and parent FAQ, and this Agent FAQ. You may keep the guides open while answering. Two attempts are available in this browser. If you do not pass, review the guides and try once more. The current question count, pass mark and timing are shown on the exam preparation page. Passing unlocks registration. Visit the exam preparation page.

A parent can type your permanent code into the optional Referral Code field, or open your referral link to prefill it. The same code works for different families; the QR on your visiting card opens that same link. Attribution is saved on new signup and cannot be changed through later metadata edits. Free trials are not paid subscriptions; paid registration is still a preview.

The proposed free Agent tier has no joining payment and earns A$5 per eligible referred student for each successfully paid subscription month. Optional tiers propose A$10 with a one-time A$500 payment, A$15 with A$1,000, or A$20 with A$2,000. All amounts are Australian dollars. No payments for these tiers are being accepted now; final agreements and applicable requirements must be settled before activation.

Commission depends on eligible paid subscriptions, not registration or free trials. Future commission for a student stops when their paid subscription ends. Refunds and cancellations will be treated under the final agreement. Eligible commission is reviewed for monthly payout; accrual and bank transfers are separate. Student registration does not automatically deduct money from Q-Study’s bank account. Read Purpose & Benefits.

No. You may begin on the free tier and remain there. Q-Study will not accept an optional paid-tier payment until you have at least 20 active paid students attributed to your referrals. Upgrading is optional even after reaching 20.

The proposed one-time payments are non-refundable, subject to rights that cannot legally be excluded. They do not guarantee referrals, income or recovery of your payment. Paid tiers are a planning preview and are not currently available.

Yes. Q-Study may temporarily close new applications when Agent capacity is reached. Existing Agents may continue under their agreements; a recruitment pause does not itself cancel their membership.

You must have at least 20 students and organise at least one seminar every three months. You can begin making introductions on the free tier. Optional paid tiers require at least 20 active paid referred students.

After passing, registering and confirming your email, your dashboard prepares a personalised card with your name, permanent referral code, website address and one QR code. You can print, save PDF or download PNG. Ask the print shop for a finished size of 85 × 55 mm, matte finish, on 300–350 GSM card. Email and Contact Number are left blank for handwriting. The detachable print-shop note is included with printing. Check one sample and scan its QR before ordering a full run.

Your dashboard lists only your own referred accounts, with the student name and level when available, signup status and a partially hidden parent email. It does not grant access to learning results, submitted writing or Q-Study’s main Admin area. A referral record is not a commission or proof of payment.

No. A country partnership requires a separate proposal, discussions, an agreement and Q-Study approval. Passing an exam does not automatically grant country rights or access to student payments. Explore the Country Partners page for the planned process.